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Consider the following when deciding where to deploy your Kiteworks instance in Australia. Self-managed on-premises systems can provide customers with the most control, but also the most responsibility. Typical cloud systems have accessibility, cost, security, and scalability advantages, and Kiteworks Enterprise Hosting adds a higher level of security and control. Kiteworks IRAP maximizes security with a set of services and controls wrapped around a single-tenant hosted system.

Feature or Service Provided by Kiteworks On-premises Enterprise Hosted IRAP Assessed
Accessibility and Control
Private, single-tenant application instance
Complete customer control of and responsibility for content, with no accessibility by vendor or authorities
24/7 monitoring for system down conditions Available*
Reliability/availability SLA
Backup and restore
Enables IT staff remote work
Expense Structure
Subscription application and OS: zero CapEx, predictable OpEx
Subscription infrastructure: zero CapEx, predictable OpEx
Infrastructure systems management, upgrades, floorspace, racking, power, cooling
Infrastructure Scale-out
Elastic: no wait to purchase, deploy, and configure hardware
General Security
Hardened virtual appliance with internal firewall, WAF, IDS, bounty program, and pen testing
Least privilege default access permissions and policy settings
Strong encryption in transit and at rest, with customer-managed keys
Patching of application, OS, and other system components Available* Available* Available*
Physical access controls
IRAP Registered Assessor Completed Assessment of Kiteworks Against PROTECTED Level Controls:
Compute and storage infrastructure located in AWS Australia Available
Review and assessment against 816 PROTECTED level security controls:
  • Email
  • Media
  • Gateways
  • Networking
  • Outsourcing
  • Cryptography
  • Data transfers
  • Database systems
  • System hardening
  • Physical security
  • System management
  • System monitoring
  • Personnel security
  • Enterprise mobility
  • Cybersecurity incidents
  • Cybersecurity roles
  • Software development
  • Security documentation
  • Communication infrastructure
Reassessments every two years (repeated audits and tests)

*Included in Kiteworks Premium Support offering

 

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